We all negotiate on daily basis. From trying to bargain from items to negotiating to salaries to dealing with a difficult stakeholder. It’s not easy. So how do we deal with such a scenario?
First thing to do is to take a step back and start talking.
Look at the situation with fresh eyes and find that one way (18th camel) to resolve it with humanity and peace. And it is up to us to play a constructive role to resolve the conflict through communication and reconciliation. At times a third hand may need to intervene, to remind us to get to the balcony, cool down a bit and keep your eyes on the price.
Secondly, offer kindness and hospitality when you expect hostility. Find the potential to change the game, but before that, we must change the framework, the way we see things. See hospitality in hostility, see tourism in terrorism for instance (game changer).
Lastly, find a common ground. You may have to approach a stranger from a different culture, different country, different ethnic group, engage with them and listen to them. That is the third side action.
That’s the third side. The third side is each one of us, taking the first step to the world, bringing peace.
This is a very generic guide to negotiation. But it’s a good start.